Government of Pakistan
DIRECTORATE GENERAL OF IMMIGRATION & PASSPORTS
Ministry of Interior
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Achievements & Initiatives
News/Updates
Contact



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Major Achievements / Performance of Directorate General Immigration and Passports for the last two years (July 2018 to June 2019 & July 2019 to June 2020)

Grant of Passports, Visas, Pakistan Citizenship and Renunciation of Pakistan Citizenship:
    Type of Document Issuance during Financial Year
    2018-2019 2019-2020 Total
    Machine Readable Passport Issued 3571407 4712241 8283648
    Visa Issued at Dte. Gen. I&P, Islamabad 46582 69227 115809
    Pakistan Citizenship Certificates issued 36 63 99
    Number of Renunciation of Pakistan Citizenship Certificates 2469 3399 5868


Facilities for Senior Citizens:
  • Separate Regional Passport Offices (RPOs) for Senior Citizens have been established in Karachi & Islamabad (FY 2018-2019).
  • Exemption/waving of fingerprints to senior citizens of 60 years & above with weak rays/amputated finger impressions through online passport application (FY 2019-2020).

One Window Faciliatation Desk:
  • Fast Track processing of passport application through One Window Operation for issuance of Machine Readable Passports has been launched initially at 32 Regional Passport Offices, which will gradually be extended to all offices. Dedicated/Separate counters for Female and Special persons have been established in One Window Facilitation Centers (FY 2019-2020).


Upgradation of IT Infrastructure
  • Disaster Recovery Site at Lahore Regional Passport Office Upgraded with complete IT/Power infrastructure (FY 2019-2020).
  • Transfer of management/operations of Main Database Server & Storage from Nadra to IMPASS HQs (FY 2019-2020).
  • Passport application software improved to automatically prioritize senior citizens (Over 65 years) in the queue (FY 2019-2020).


Facilities For Minor & Female Applicants:
  • 44 Female Officials recruited recently for capturing of photo, biometrics, data etc. in Regional Passport Offices in order to facilitate female passport applicants through dedicated counters (FY 2019-2020).
  • Attestation of minor's Declaration Form of passport by a Gazetted Officer has been Waived off in Renewal category (FY 2018-2019).


Amnesty Granted for Government Servants:
  • Amnesty granted to those Government Officers/Officials who obtained passports in private capacity being Government servant to rectify their passport showing profession as Government servant (FY 2019-2020).


Call Center
  • Process for reactivation of Call Centre has been completed (FY 2019-2020).


Establishment of Customized Building:
  • Completion of customized buildings of Regional Passport Offices, Abbottabad, Mandi Bahaudin and Bannu (FY 2019-2020).


Establishment of New Passport Offices:
  • Establishment of Regional Passport Offices at Taunsa Sharif (D.G Khan) and Overseas Pakistanis Foundation (OPF) Headquarters, Islamabad (FY 2019-2020).


PMDU Portal Complaints Status
  • Pakistan Citizen's Portal performance (FY 2018-2019 & 2019-2020).
  • Total Complaints Resolved New Complaints Inprocess Escalated Super Escalated
    12254 12066 143 45 0 0









Passport
This section will provide you the details of acquiring the Passport and its related issues. for-instance (how to acquire?.. which type of Passport?..) read more...
Visa
This section will guide you with Visa related issues, such as Visa Policies with respect to certain countries. How & Where to acquire the Visa for Pakistan?.. read more...
Immigration
This section provides an information about the Immigration Policies/Laws of Pakistan. Issues like Dual Nationalities, etc are also being mentioned. read more...
Process
This section will guide you about the Process Flow, followed for acquiring the Machine Readable Passport, within the Passport Offices. read more...
Offices
This section will guide you about the Offices, for acquiring the Machine Readable Passports. read more...
Banks
This section has the guidance for the authorised branches of the National Bank for submitttion of Passport/Visa fees. read more...
Minister of Interior
Mr. Sheikh Rasheed Ahmad
Secretary Interior
Mr. Yousaf Naseem Khokhar
Director General
Dr. Naeem Rauf

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051-111-344-777



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Directorate General of Immigration & Passports, Ministry of Interior, Government of Pakistan.