Government of Pakistan
DIRECTORATE GENERAL OF IMMIGRATION & PASSPORTS
Ministry of Interior
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Minister of Interior
Chaudhry Nisar Ali Khan
Secretary Interior
Mr. Arif Ahmed Khan
Director General
Mr. Usman Akhtar Bajwa

SMS Tracking
PASSPORT TRACKING via SMS
SMS your 11 digit Token No. to 9988


Help Line
CALL NOW! HELP LINE
0800-34477


Help Line
COMPLAINT MANAGEMENT SYSTEM


Help Line
Online Passport Tracking System


Go


NOW YOUR PASSPORT INFORMATION
ON YOUR OWN MOBILE

Enter your 11 digits Token Number on your mobile and send it as SMS on 9988 for required information


STEPS TO GET PASSPORT STATUS THROUGH SMS SERVICE

In another step towards digitalization to facilitate passports seekers and in the light of the directions issued by Minister for Interior, Chaudhary Nisar Ali Khan, during his visit of the Directorate General Immigration and Passport, It has now launched a Short Message Service (SMS) for its Passports seekers. An individual desirous of knowing the status of processing of passport application can now send an SMS from his/her hand set by sending 11 digits Token Id , printed on Token Receipt, on a unique code 9988 and appropriate response will instantly appear in the following formats.

Step-A

1st. SMS Description:
Passport Applicant wants to know the information about passport which is printed and dispatched to Regional Passport Office from Central Production Facility, Islamabad.

  • Dear Applicant,
    Passport with Token Id (11 digits) is shipped in Box Id (11 digits) on Date (shipment date). Please contact passport office for collection.

Step-B

2nd SMS Description:
Passport Applicant wants to know the information about passport which is in processing queue after all verification of Facial Recognition, Automated Fingerprints Identification System (AFIS) and ready for passport to be printed at Production Facility, Islamabad.

  • Dear Applicant,
    Passport with Token Id (11 digits) is in Process. Please visit passport office or call Helpline 0800-34477 for further information.

Step-C

3rd SMS Description:
Passport Applicant wants to know the information about passport which requires some more verification by processing units like Facial Recognition System, Fingerprints Processing or Regional Passport Officer has deferred the case on some solid ground.

  • Dear Applicant,
    Please visit passport office or call Helpline 0800-34477 for further information.

Step-D

4th SMS Description:
Passport Applicant has provided an invalid Token Id comprising on characters, alpha numeric characters or digits greater than or less than 11 digits, An appropriate message will also appear to guide applicants to provide 11 digits Token Id printed on the Token receipt of the applicant.

  • Dear Applicant,
    You have entered an invalid Token Id, please enter Token Id with 11 digits only.


DG (I&P) has provided an online access of disseminating passport information through SMS for those applicants who could not get passport despite of frequent visits for last six months to various passport offices.

SMS Service has been initiated for welfare of the Passport seekers. This service will now help to eliminate the unnecessary delays, repeated visits to the passport Offices and the involvement of third parties i.e. agents, touts and money makers who had a reputation of fleecing money from the passport seekers.

Launching of SMS would definitely help department to rebuild its lost image through providing relief to all passport seekers to get the status of their passports without manual intervention. Commencement of SMS Service for passport seekers in Pakistan is a revolutionary step of DG (I&P) for passport seekers who have no access and resources to visit passport Headquarter in Islamabad. Time is money and this facility will serve to save the time of the public and provide access to information at grass root level. Minister has formally inaugurated the launching of SMS Service on October 12th, 2013.


Passport
This section will provide you the details of acquiring the Passport and its related issues. for-instance (how to acquire?.. which type of Passport?..) read more...
Visa
This section will guide you with Visa related issues, such as Visa Policies with respect to certain countries. How & Where to acquire the Visa for Pakistan?.. read more...
Immigration
This section provides an information about the Immigration Policies/Laws of Pakistan. Issues like Dual Nationalities, etc are also being mentioned. read more...
Process
This section will guide you about the Process Flow, followed for acquiring the Machine Readable Passport, within the Passport Offices. read more...
Offices
This section will guide you about the Offices, for acquiring the Machine Readable Passports. read more...
Banks
This section has the guidance for the authorised branches of the National Bank for submitttion of Passport/Visa fees. read more...
Ordinary Passport
Oridinary Passport
Diplomatic Passport Diplomatic Passport
Official Passport
Official Passport

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Developed & Maintained by: Software Wing,
Directorate General of Immigration & Passports, Ministry of Interior, Government of Pakistan.