Government of Pakistan
DIRECTORATE GENERAL OF IMMIGRATION & PASSPORTS
Ministry of Interior
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INITIATIVES
Achievements
Initiatives
News/Updates
Contact



Go
Achievements & Innitiatives

To provide People Friendly & Corruption Free environment

Through Administrative Steps:
  • Surprise visits (seeing is believing)
  • Crackdown against agent mafia with the help of District Administration.
  • Disciplinary proceedings against corrupt and inefficient.
  • Review & rationalization of staff posted at Regional Passport Offices (RPOs) and Head Office.
  • Enhanced public accessibility i.e. Facilitation Desk at Head office and Information Counters at RPOs.
  • Transfers of officers/officials who have completed tenure of their posting.
  • Display of guidelines regarding procedure of issuance of passports & fee structure at RPOs.

Through IT-based Steps:
  • Computerized Report Generation of each & every step involved in the issuance of passports;
    • starting from Data Entry at RPOs,
    • Printing of Passports at Head Office,
    • Shipment of Passports to RPO’s and
    • finally Delivery to the Applicants

  • MRP Audit System: Comparison of NADRA data with that entered at the RPOs, to detect;
    • Suspect Cases,
    • Out District Cases and
    • Prioritization.

  • E-MAILS:
    • dg@dgip.gov.pk
    • immigration@dgip.gov.pk
    • passport.policy@dgip.gov.pk
    • visa.policy@dgip.gov.pk
    • dip.off.passport@dgip.gov.pk
    • blcell@dgip.gov.pk
    • info@dgip.gov.pk

  • Website:
    • www.dgip.gov.pk

  • Help Line:
    • 051-111-344-777

Achievements:
  • SMS Service for Tracking of Passport.
  • Reducing of Time period for delivery of Urgent & Normal Passports.
  • Complete replacement of Manual Passports with Machine Readable Passport (MRP) System.
  • Backlog of 8,00,000 passports, cleared
  • Online Complaint System.
  • Tracking of Passport through Web.
  • Backlog of Black-List/Multiple Passports and CNIC cases, cleared.
  • Machine Readable Visa (MRV) facility at Islamabad, Lahore, Karachi, Quetta & Peshawar.

Initiatives:
  • Launching of Home Delivery Service.
  • Establishment of Call Center.
  • Construction of 5 customised office buildings.
  • Construction of Central Facility & RPO Islamabad.





Passport
This section will provide you the details of acquiring the Passport and its related issues. for-instance (how to acquire?.. which type of Passport?..) read more...
Visa
This section will guide you with Visa related issues, such as Visa Policies with respect to certain countries. How & Where to acquire the Visa for Pakistan?.. read more...
Immigration
This section provides an information about the Immigration Policies/Laws of Pakistan. Issues like Dual Nationalities, etc are also being mentioned. read more...
Process
This section will guide you about the Process Flow, followed for acquiring the Machine Readable Passport, within the Passport Offices. read more...
Offices
This section will guide you about the Offices, for acquiring the Machine Readable Passports. read more...
Banks
This section has the guidance for the authorised branches of the National Bank for submitttion of Passport/Visa fees. read more...
Incharge Minister for Interior
Mr. Imran Khan
Minister of State for Interior
Mr. Shehryar Afridi
Secretary Interior
Major(R) Azam Suleman Khan
Director General
Mr. Ishrat Ali


SMS Tracking
Passport Tracking via SMS
SMS your 11 digit Token No. to 9988


Help Line
Call Now! HELP LINE
0800-34477


Help Line
Complaint Management System


Help Line
Online Passport Tracking System


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Developed & Maintained by: Fawad Zia (Officer Incharge)
Directorate General of Immigration & Passports, Ministry of Interior, Government of Pakistan.