Government of Pakistan
DIRECTORATE GENERAL OF IMMIGRATION & PASSPORTS
Ministry of Interior
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Minister of Interior
Chaudhry Nisar Ali Khan
Secretary Interior
Mr. Arif Ahmed Khan
Director General
Mr. Usman Akhtar Bajwa

SMS Tracking

* Dial 9988 from your MOBILE.

* Call on 0800-34477.

You can Track Passport Status, Office Locations, NBP Locations & Passport related Information by a phone call.

SMS Tracking
Passoport Tracking via SMS
SMS your 11 digit Token No. to 9988


Help Line
Complaint Management System


Help Line
Online Passport Tracking System


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Directorate General of Immigration & Passports (Dte. Gen. I&P)


The Office of DG. (I & P) is an attached department of Ministry of Interior, responsible to deal with the matters concerning issuance of Passports, Visas, Pakistan Citizenship and Renunciation of Pakistan Citizenship Certificates. This website will guide you  about the processes for acquiring these documents. read more...







News/Updates

* Lauching of Online Passport Service : This service is currently available for passport applicants outside Pakistan read more...

* CANCELLATION OF MULTIPLE PASSPORTS: falling usnder Minor Deviations with effect from 07.04.2016 to 06.10.2016 as per following mechanism. read more...

* Mobicash outlets authorised to accept Passport Fee: Passport customers will be able to pay passport fee at any Mobicash outlet across the country. This service will be initially rolled out from Rawalpindi & Islamabad at 4,200 Mobicash outlets and subsequently will be expanded to rest of the country.

* Interactive Voice Response (IVR) : Now for public convenience IMPASS have launched the IVR system. You can dial 9988 to access information regarding Passport Tracking, Passport Office Locations, Designated National Bank Branches location for fee submission & other Passsport related information .

* Easy Fee Submission: Now you can easily submit Fee at any National Bank Branch within following 15 cities initially, soon will be extended to all other cities of Pakistan. Islamabad, Rawalpindi, Peshawer, Lahore, Faisalabad, Mardan, D.G.khan, Sialkot, Gujrat, Karachi, Multan, Quetta, Sargodha, Hyderabad, Gujranwala.


* Home Delivery: Now Passports are started to get delivered to your doorstep. After successful submission of Machine Readable Passport application (Fee & Data Capturing etc.) you dont need to get to offcie again for collection of your passport. Soon it will be expanded to all cities of Pakistan.


* VISA FEE STRUCTURE

* Foregin deployment of MRP system: DGIP has started providing servies of Machine readable passports from Tokyo (Japan), Vancouver & Ottawa (Canada), Berlin (Germany). read more...

* Federal Ombudsman of Pakistan: The Office of Grievance Commissioner for Overseas Pakistanis. read more...
Achievements

* Establishemnt of Interactive Voice Response (IVR) service by dialing 9988 through your mobile.
* Passport Printing Backlog of 8,00,000, Cleared. read more...
* Accessibility to public through IT Tools. read more...
* Facilitation Desk at Headquarter, All Officers available from 8:00AM to 10:00AM. read more...
* Online Complaint System. read more...
* Passport Tracking through Website. read more...
* Crackdown against Agent Mafia ... read more...
Initiatives

* Launching of Home Delivery services for passports in major cities.
* Easy Fee Submission. by increasing National Bank of Pakistan Branches


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Developed & Maintained by:
Directorate General of Immigration & Passports, Ministry of Interior, Government of Pakistan.